Shipping Policy

At VANYA BEAUTY, we want your shopping experience to be simple, smooth, and enjoyable. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing Time

Orders are typically processed and prepared for dispatch within 1–2 business days after the order is placed.

Processing times may vary during holidays, promotional events, or periods of high order volume.

2. Shipping Charges

Free shipping on all orders.

No shipping fee is charged for standard shipping. If any additional charges apply to a particular order, they will be communicated before the order is completed.

3. Estimated Delivery Time

Orders are estimated to arrive within 5–10 business days after dispatch.

Delivery times are estimates and may vary depending on the delivery location, courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Remote locations may require additional delivery time.

4. Order Tracking

Once your order has been dispatched, tracking information will be shared through the available courier notification method, such as a tracking link, SMS, or email.

Please allow some time for tracking information to become active after dispatch.

If you experience any difficulty tracking your order, contact us at support@vanya.beauty.

5. Shipping Address

Please ensure that your shipping address, contact number, and other delivery details are accurate when placing your order.

If you need to correct your address, contact us as soon as possible at support@vanya.beauty. Address changes cannot be guaranteed once an order has been dispatched.

6. Delays and Delivery Issues

Although we aim to dispatch orders within the stated processing time, delays may occasionally occur due to courier operations, weather conditions, public holidays, or other circumstances beyond our control.

If your order appears delayed or tracking information has not updated, please contact our support team for assistance.

7. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us at support@vanya.beauty with your order number and clear photographs of the item and packaging.

Our team will review your concern and guide you through the next steps in accordance with our applicable Return and Refund Policy.

8. Contact Us

For shipping-related questions or assistance with your order, please contact us:

VANYA BEAUTY
Email: support@vanya.beauty
Website: https://vanya.beauty

We appreciate your trust in VANYA BEAUTY and thank you for shopping with us.

Embrace Your Beauty with Vanya Beauty.