Terms of Service

Last updated: October 27, 2026

Welcome to VANYA BEAUTY. These Terms of Service govern your access to and use of our website and shopping services. By visiting our website or placing an order, you agree to these terms, subject to applicable law.

Please read these terms carefully before using our store.

1. General Terms

VANYA BEAUTY operates this online store to provide customers with access to our products and related services.

By using this website, you confirm that you are legally able to enter into a binding agreement under applicable law or are using the website with the involvement of a parent or legal guardian where required.

You agree not to use our website for unlawful purposes, attempt unauthorized access, interfere with website security, or misuse our services.

2. Products and Product Information

We aim to display product descriptions, images, and other information as accurately as possible.

Product colours and appearance may vary slightly depending on screen settings, lighting, and photography. Product materials and specifications may vary by item and should be checked in the individual product description.

If you have questions about a product before ordering, please contact us at support@vanya.beauty.

3. Prices and Product Availability

Product prices and availability are displayed on our website and may change from time to time.

We make reasonable efforts to keep product listings and pricing accurate. If a listing contains a material error or a product becomes unavailable, we may need to contact you to discuss an appropriate resolution, subject to applicable law.

Any applicable charges will be shown during checkout before you complete your order.

4. Orders and Order Acceptance

When you place an order, you are submitting a request to purchase the selected products.

You are responsible for providing accurate contact, shipping, and order information. We may contact you if clarification is needed to process your order.

An order confirmation does not necessarily mean that every aspect of the order has been finally verified. If an order cannot be fulfilled, we will communicate with you and handle any payment or refund accordingly, in line with applicable law.

We will not use this section to avoid fulfilling obligations that apply to a confirmed order under applicable law.

5. Payments

VANYA BEAUTY offers Cash on Delivery (COD) and online payment options, as displayed at checkout.

Online payments may be processed by third-party payment providers and are subject to their applicable terms and procedures.

For Cash on Delivery orders, payment is due according to the delivery and payment process presented at checkout.

Customers must provide accurate information necessary to complete their orders and payments.

6. Shipping and Delivery

We currently offer free shipping on all orders.

Orders are typically processed within 1–2 business days, and estimated delivery is 5–10 business days after dispatch.

Delivery estimates may vary depending on the delivery location, courier operations, public holidays, weather conditions, and other circumstances.

For further details, please review our Shipping Policy.

7. Order Cancellation

Cancellation requests are accepted before an order is dispatched. Please email support@vanya.beauty as soon as possible if you wish to cancel an order.

After dispatch, cancellation may no longer be possible through our standard cancellation process. Applicable consumer rights and remedies remain unaffected.

For further information, please review our Return & Refund Policy.

8. Returns and Refunds

Our standard return policy covers damaged, defective, or incorrect items. Change-of-mind returns are not accepted under our standard policy.

Please contact support@vanya.beauty within 48 hours of delivery to report an issue, including your order number and relevant photographs where applicable.

Approved returns for damaged, defective, or incorrect items will have their approved return shipping costs covered by VANYA BEAUTY.

Approved refunds are processed to the original payment method. Our target processing time is 5–10 business days after approval, subject to applicable payment provider procedures.

Nothing in these terms excludes or restricts any rights or remedies that cannot legally be excluded under applicable law.

9. Intellectual Property

Unless otherwise indicated, content on this website, including brand names, logos, text, graphics, product photographs, and design elements, is owned by or used with permission by the relevant rights holder.

You may not copy, reproduce, distribute, or commercially use website content without appropriate authorization, except where permitted by law.

10. Prohibited Uses

You agree not to use our website to:

Violate applicable laws or regulations.
Submit fraudulent orders or misleading information.
Attempt unauthorized access to our systems or other users' information.
Disrupt website operation or compromise security.
Copy or misuse website content in violation of applicable rights.

We may take reasonable and lawful steps to protect our website, customers, and business from misuse.

11. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors and shipping providers.

Third-party services operate under their own terms and policies. VANYA BEAUTY does not control every aspect of their operations, but this does not remove any obligations we have under applicable law.

12. Limitation of Liability

To the extent permitted by applicable law, VANYA BEAUTY is not responsible for losses arising from circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, or restricts your statutory consumer rights.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and shared.

Please review our Privacy Policy to understand our data practices.

14. Changes to These Terms

We may update these Terms of Service to reflect changes in our business, website, services, or legal obligations.

Updated terms will be published on this page with a revised “Last updated” date where appropriate. Changes will apply as permitted by applicable law.

15. Governing Law

These terms are subject to applicable laws and regulations. Nothing in this section limits consumer rights or legal remedies available under applicable law.

16. Contact Us

If you have questions about these Terms of Service, your order, or our store policies, please contact:

VANYA BEAUTY

Email: support@vanya.beauty

Website: https://vanya.beauty

Embrace Your Beauty with Vanya Beauty.